You placed an order that requires a Prescription and an Exchange and Return Policy. By United States law, a prescription is required for any oxygen concentrator or CPAP machine. Here are easy instructions on how to get us both of these items. Follow the 2 Steps Below to ensure your item is shipped as soon as possible. Please note that we can't ship your order until we receive the prescription and return/exchange policy. If you have any questions, call us at 1-877-774-9271.
Step 1: Send Us Your Prescription
Upload Your Prescription
For the quickest turn around give us your name and upload an image or PDF of your prescription right here. Our team will have access to it right away. We will not charge your card or ship your order until we receive a valid prescription.Email Directions
For the quickest turn around, write your order number from above on your prescription and email a scanned copy to rx@amsrco.com. We will not charge your card or ship your order until we receive a valid prescription.Fax Directions
For the quickest turn around, write your order number from above on your prescription and email a scanned copy to 1-866-651-1261. We will not charge your card or ship your order until we receive a valid prescription.Text/MMS Directions
For the quickest turn around, write your order number from above on your prescription and then take a picture of your prescription with your mobile phone. Once you have the picture on your mobile phone, open a new text message and attach the picture to the message. Send the message to rx@amsrco.com. We will not charge your card or ship your order until we receive a valid prescription.Mail Us
Mail Directions Please note that we do not suggest this method because we can't ship you order until we receive the prescription in the mail. This will delay the delivery of your shipment.American Medical Sales and Rentals
7032 S Revere Parkway, Suite 320
Centennial, CO 80112
Step 2: Complete the Return and Exchange Policy
The return and exchange policy allows you to return or exchange any item you purchased from us within 30 days of receipt of it. Click one of the links below for the specific product you purchased. The link will direct you to the return and exchange policy form.
Click here for the Portable and Home Concentrator Return and Exchange Policy
Click here for the Used Oxygen Concentrator Return and Exchange Policy
Click here for the CPAP and BiPAP Return and Exchange Policy
