View our travel checklist and all you need to know about each airlines guidelines below:
Work with one of our oxygen specialists to help you select the right concentrator for your rental needs. We carry a wide selection of concentrators that are all FAA approved.
Inspect the concentrator to ensure it is operating correctly and meets your requirements. Contact us if you have any questions. Enjoy your trip.
When your rental is finished, just place the concentrator in the return box and ship back to us by dropping it off at any UPS store.
How much battery life do I need?
The FAA requires that you carry sufficient battery life to power your portable concentrator for at least 150% of your flight time. (For example, if you have a 4 hour flight, you would need 6 hours of battery life). Please have at least 2 batteries on your flight, even if it's a short one, as an extra battery allows you a back-up in case you experience travel delays.
What policies do airlines have regarding concentrator batteries?
American Airlines, US Airways: FAA Guidelines: 150% of scheduled flight time
Continental and United: Flight time + 3 hours
Delta, Frontier, Northwest and Southwest: 150% of scheduled flight time and ground time
What else do the airlines require?
Many airlines require a note from your doctor as well as advanced notification (often 48 hours) before boarding. Please visit our Tips for Traveling with Portable Oxygen Concentrators
for more information and additional resources regarding the medical device policies for each of the major airlines. Please contact your airline’s reservation desk directly if you have any special circumstances.
Do I need to purchase any tubing or a cannula?
No, a brand new cannula is included in your rental fee.
Is a pull cart included with the portable concentrator?
It depends on the oxygen machine you rent. Most come with a pull cart for easy portability. Some are small and light enough to only need a bag with a shoulder strap.
How long do the batteries last?
Battery life varies between different brands and models of portable concentrators. Personal settings of oxygen delivery can greatly impact battery life as well. Our respiratory therapists will use your oxygen flow requirements when determining how many batteries you will need for your trip.
What do I need to do when the concentrator arrives?
Be sure to inspect the concentrator as soon as it arrives to ensure there is no damage and that is it operating correctly. If you have any questions about the unit, or encounter any problems, please call us at 1.877.774.9271.
How do I return the concentrator?
Use the original packaging material and place the concentrator in the return box. Tape us and cross out or remove any existing labels. Place the UPS label securely on the top of the box. Once this is completed, drop off the return box at any UPS store. You can also have UPS pick up the rental.
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