What should I have ready when I call Customer Service for help with my unit ?

In order for Customer Service to best help you, it is important to have the following ready when you call us:
  1. Your cash sale paperwork.
  2. Your unit and all the cables and batteries – we will likely have you run a few tests.
  3. Enough time – likely 15 minutes to discuss your issues and run some tests.
  4. Photos of any alarms you have seen.
  5. Notes on how often the unit has been failing and what specifically has been happening.
Did you find what you were looking for?

Get Internet Pricing

Complete the fields below to receive Spring Sale Pricing! 

Download our Oxygen Therapy Kit

Educate yourself with our Oxygen Therapy Info Kit. It's easy and free. Complete the fields below to download the kit or click the button below to have it sent to your address.