FAQ Search Results

Do I need a prescription to buy a portable oxygen concentrator?
Yes. Because the FDA classifies medical grade oxygen as a drug, and by Federal law, a prescription is required to purchase oxygen-related medical devices, such as portable oxy concentrators. Your doctor or health care provider can assist in obtaining a prescription.
Is the Inogen One G4 warranty transferrable?
The Inogen One G4 warranty is non-transferrable. The warranty is granted only to the original customer of that unit. If you are looking to sell a used Inogen G4 with remaining warranty, the warranty will lapse on the resale. Get an
Is the Inogen One G3 warranty transferrable?
The Inogen One G3 warranty is non-transferrable. The warranty is granted only to the original customer of that unit. If you are looking to sell a used Inogen G3 with remaining warranty, the warranty will lapse on the resale. Get an
What type of maintenance is needed on myportable oxygen concentrator?
Just like any other machine, portable concentrators require regular maintenance and service to ensure they operate correctly. Routine maintenance will extend the life of the unit and guarantee it delivers optimal airflow with uninterrupted service.
Is there a warranty on my unit?
Most manufacturers include a 3-year warranty on new portable concentrators, and each battery usually has a warranty for 1 year. Accessories warranties usually vary from 30 to 90 days and up to 1-year in some cases.
How do you contact us?
The best and easiest way to contact us is by phone at 877.774.9271. We are also available via our online chat, email or you can come in and visit us at our showroom and retail located in Centennial...
What are the hours of operation?
We are open 7 days a week, 364 days a year. Here are our current hours of operation. Phone Hours of Operation - Mountain Standard Time Monday: 6:00 am to 8:30 pm Tuesday: 6:00 am to 8:30 pm Wednesday: 6:00 am to 8:30...
Where are you located?
Our retail and warehouse location is located just south of Denver at: 15055 E. Hinsdale Drive Centennial, Colorado 80112.
Where can you find career opportunities?
A career at American Medical Sales and Rentals offers a chance to change lives and provides you with challenge, growth and development opportunities. View current job openings...
Does a portable oxygen concentrator need to be cleaned?
Yes, like any piece of equipment cleaning them is very important in sustaining the device. Make sure to refer to your owner's manual for proper cleaning and maintenance instructions. If you do not have your user's manual you may find a copy of it here...
Does an oxygen concentrator need servicing?
Not all concentrators are built the same way. Many modern concentrators are built in a way that the patient is able to perform any servicing themselves, while others may need to be brought into your dealers location for internal maintenance. Make sure...
How do you change a filter for an oxygen concentrator?
If your oxygen concentrator's gross particle filter (intake filter) can be taken out and cleaned, you should do so about once a week. Make sure the concentrator is off and unplugged, and follow the instruction manual for how to remove the filter on your...
How do you connect an oxygen concentrator to a CPAP machine?
In order to connect your CPAP device to a oxygen concentrator you will need a tubing device called a bleeder valve. View or purchase CPAP Values and Accessoires...
How do you calibrate a portable oxygen concentrator?
Refer to your owners manual for your specific unit's maintenance on how to calibrate a portable unit.
How do you check/read the hours on a oxygen concentrator?
There is an hour counter located on the outside of your oxygen concentrator. It will allow you to see how many hours your oxygen concentrator has run. If you have additional questions, please refer to your owners manual for your specific ...
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