Product Support
Does a portable oxygen concentrator need to be cleaned?
Yes, like any piece of equipment cleaning them is very important in sustaining the device. Make sure to refer to your owner's manual for proper cleaning and maintenance instructions. If you do not have your user's manual you may find a copy of it here...
Does an oxygen concentrator need servicing?
Not all concentrators are built the same way. Many modern concentrators are built in a way that the patient is able to perform any servicing themselves, while others may need to be brought into your dealers location for internal maintenance. Make sure...
How do you change a filter for an oxygen concentrator?
If your oxygen concentrator's gross particle filter (intake filter) can be taken out and cleaned, you should do so about once a week. Make sure the concentrator is off and unplugged, and follow the instruction manual for how to remove the filter on your...
How do you connect an oxygen concentrator to a CPAP machine?
In order to connect your CPAP device to a oxygen concentrator you will need a tubing device called a bleeder valve.
View or purchase CPAP Values and Accessoires.
How do you calibrate a portable oxygen concentrator?
Refer to your owners manual for your specific unit's maintenance on how to calibrate a portable unit.
How do you check/read the hours on a oxygen concentrator?
There is an hour counter located on the outside of your oxygen concentrator. It will allow you to see how many hours your oxygen concentrator has run.
If you have additional questions, please refer to your owners manual for your specific unit's maintenance...
How do you clean filters on portable oxygen concentrator?
Remove the gross particle filter as per the instructions in the concentrator user manual. Wash it with clean water and a mild detergent, rinse it under running water, and let it dry thoroughly. Always refer to your owners manual for your specific unit...
How do you set up an oxygen concentrator?
Refer to your owners manual for your specific unit's setup. If you do not have your owners manual it may be found here: Oxygen Concentrator Manuals.
How do you test/check purity of a oxygen concentrator?
Many modern units now have their own oxygen purity indicator and will alarm when your unit's purity is becoming too low. If you are not sure if your unit has its own oxygen purity indicator please refer to your owners manual. If you do not have your ...
How do you turn on an oxygen concentrator?
Please make sure your concentrator is connected to an appropriate power-source in a safe and dry environment. Once a connection has been established locate the power button and switch to on. If you have specific questions about your own unit please refer...
How do you use a cannula with a portable concentrator?
Patients are able to use the same exact cannulas they use with their home concentrators. Nasal Cannulas are exchangeable between most oxygen therapy solutions. Refer to your owners manual for your specific unit's use and maintenance. If you do not have...
Does a home oxygen concentrator need to be cleaned?
Yes, like any piece of equipment cleaning them is very important in sustaining the device. Make sure to refer to your owner's manual for proper cleaning and maintenance instructions. If you do not have your user's manual you may find a copy of it here...
How often should an oxygen concentrator be serviced?
Aside from cleaning and changing the air inlet filter, your oxygen concentrator should be serviced once a year by a professional. As scheduled, a maintenance technician will verify the oxygen purity, flow rate and pressure, as well as change the inlet...
What do the indicator lights mean?
The indicator lights or warning lights are the concentrator's way of notifying the patient of the well being of the machine. If you are worried about what your specific indicator lights mean contact your provider or the dealer you purchased your oxygen...
What do you if your oxygen concentrator breaks?
If you believe that your oxygen concentrator is not working or requires repair, contact your provider or the dealer you purchased your manufacturer through immediately. All repairs should be facilitated by your provider or the specific dealer you purchased...
How do You service an oxygen concentrator?
Just like any other machine, an oxygen concentrator requires regular maintenance and servicing to make sure it does the job like it was meant to do — and make sure that you’re never without your oxygen.
While cleaning and servicing is similar across...
Are replacement parts available?
Replacement parts are available for accessories and most external pieces, however, if a problem occurs inside the machine it should go into an authorized repair center for repairs. If the concentrator is opened up outside an authorized repair facility...
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