General Product Questions

Pulse dose (or pulse flow), provides a small puff of oxygen to the patient every time they take a breath. Alternatively, continuous flow provides the patient a steady stream of oxygen. There have been multiple studies done as to the pros and cons of ...

While both stationary and portable concentrators provide medical grade oxygen there are a couple key distinctions between them. As it implied in the name, stationary (or home) concentrators are built for use in the home, being much larger and requiring...

Unfortunately we do not know of any hotels that will provide their guests with their medical oxygen. It is best to contact the hotel ahead of time or to bring your own. We do have rental machines, batteries, and accessories available for anything...

The lifespan of a portable oxygen concentrator can vary due to a multitude of factors including hours of usage, environment, humidity and elevation. The best way to elongate your portable's life is to take proper care of it. Refer to your owners manual...

Most oxygen concentrators can safely be stored in a room that can reach 140 degrees Fahrenheit. Check the oxygen concentrator's specifications to see the maximum storage temperature, and make sure the temperature in the room does not exceed this temperature...

Because the FDA classifies medical grade oxygen as a drug, you must have a prescription to purchase an oxygen concentrator or anything other oxygen-related medical devices tha produces oxygen. It may seem like an unnecessary step since the production...

With all the options available, we're often asked how to pick the right POC. First, you need to make sure a particular oxygen concentrator will meet your oxygen dosage needs. Then, you can decide between portable oxygen concentrators based on size and...

Caire Freestyle Comfort Lifetime Warranty The purchase of the CAIRE Freestyle Comfort Lifetime Warranty entitles the original purchaser to hassle-free repair or replacement of the CAIRE Freestyle Comfort for the lifetime of the concentrator. This warranty...

A prescription is good for life when purchasing oxygen therapy supplies out of pocket. Once your prescription is on file with us, there will never be a need to supply another one. If you need assistance in obtaining your prescription, please contact ...

Yes. The Federal Aviation Administration or FAA, requires airlines based in the United States and foreign airlines flying into the U. S. permit passengers to operate portable oxygen concentrators approved by FAA during all phases of a flight if the unit displays a manufacturer’s sticker. The sticker indicates it meets FAA requirements for portable medical devices. The FAA has approved over 20 oxygen concentrators for air travel on all U.S. aircraft with more than 19 seats, and every portable unit we offer is approved for flights.

Yes, as long as the temperature doesn't go below the oxygen concentrator's minimum storage temperature. Many oxygen concentrators are fine if they are stored in below freezing temperatures. To ensure proper operation of the unit, it is not recommended...

Pulse dose and continuous flow oxygen concentrators both deliver medical grade oxygen, but the way they deliver oxygen is different to meet the needs of different patients. Pulse dose concentrators provide oxygen in short bursts that are synchronized...

Yes. Portable oxygen concentrators (POCs) are allowed on airplanes. In fact, they’re the only form of oxygen that passengers can use during a flight. However, taking a POC on an airplane requires some preparation. Take these steps ahead of time to...

All portable oxygen concentrators have a maximum operational altitude, which means it will continue to provide the same high concentration of oxygen until it reaches a certain altitude. Almost all portable oxygen concentrators will safely operate up ...

The SeQual Eclipse 5 has a maximum operational altitude of 13,123 feet above sea level. Several other portable models can be taken at higher altitudes, such as the Devilbiss iGo. For more information view our blog post on the Guide to Using Oxygen...

Pulse dose oxygen concentrators deliver a bolus of oxygen with each breath. A bolus refers to how much oxygen you get with one "puff", which depends on your setting. Pulse dose POCs offer a range of settings, which differ among units; the amount of oxygen...

In general, there are two types of portable oxygen concentrators; pulse flow and dual flow. Pulse flow units provide small doses of oxygen to the patient whenever they take a breath. Dual flow units have the capability of providing pulse flow and continuous...

While oxygen is not considered flammable, it is an oxidizing agent and could exacerbate an open flame. It is not reccomended to use an oxygen concentrator around people smoking. For more information view our blog post on Can Smoking with an Oxygen...

Yes, in fact many patients only require oxygen therapy at night. Not all concentrators are suitable for use at night, if you have questions as to whether your concentrator will work for sleep use please call us at 877.774.9271

All portable concentrators we offer are FAA and TSA approved and can be taken on airplanes. All airlines, however, have their own list of approved and not approved machines. For a list of approved machines for your particular airline and any other documents...