General Product Questions

Can you fly with a portable concentrator?
Yes. The Federal Aviation Administration or FAA, requires airlines based in the United States and foreign airlines flying into the U. S. permit passengers to operate portable oxygen concentrators approved by FAA during all phases of a flight if the unit displays a manufacturer’s sticker. The sticker indicates it meets FAA requirements for portable medical devices. The FAA has approved over 20 oxygen concentrators for air travel on all U.S. aircraft with more than 19 seats, and every portable unit we offer is approved for flights.
Do I need a prescription to buy a portable oxygen concentrator?
Yes. Because the FDA classifies medical grade oxygen as a drug, and by Federal law, a prescription is required to purchase oxygen-related medical devices, such as portable oxy concentrators. Your doctor or health care provider can assist in obtaining a prescription.
How do you put on and use a Nasal Cannula?
Although a Nasal Cannula is the most common form of oxygen delivery, it can still seem intimidating to anyone new to oxygen therapy. Here are some tips to ensure the right nasal...
How long does a portable oxygen concentrator last?
The lifespan of a portable oxygen concentrator can vary due to a multitude of factors including hours of usage, environment, humidity and elevation. The best way to elongate your portable's life is to take proper care of it. Refer to your owners manual...
How long does a home oxygen concentrator last?
The life of an home oxygen concentrator can vary due to a multitude of factors including humidity, elevation. The best way to elongate your concentrator's life is to take proper care of it. Refer to your owners manual for your specific unit's maintenance...
How does an oxygen concentrator work?
A portable oxygen concentrator can run on both AC and DC power, and the batteries can be charged with both. This battery charge allows it to bring in air and separate the oxygen from the rest of the air, for you to breathe in on the correct setting...
How do you dispose of an oxygen concentrator?
You can call your trash pickup service, or recycling center to see how you can have it hauled away. You can also call the retailer or manufacturer of your oxygen concentrator, and ask if they would like to pick it up. Sometimes these companies will refurbish...
Can you buy an oxygen concentrator online without a prescription?
Because the FDA classifies medical grade oxygen as a drug, you must have a prescription to purchase an oxygen concentrator or anything other oxygen-related medical devices tha produces oxygen. It may seem like an unnecessary step since the production...
What is the medical definition of an oxygen concentrator?
An oxygen concentrator is a medical device that concentrates oxygen from environmental air and delivers it to a patient in need of supplemental oxygen.
Are batteries for the portable concentrator rechargeable?
Batteries for portable oxygen concentrators can be recharged with the AC power cord, or in the car with the DC power cord. They can be recharged within the concentrator, or if they are external batteries, they can be charged with their cord, or in an...
Are all oxygen concentrators the same?
Oxygen concentrators are different in many ways. Differences depend on the manufacturer and the model, so shop around. Compare the battery duration and the dosage settings, as well as sleep mode features and weight and height. Learn more ...
Are extended warranties available on portable concentrators?
Yes, certain manufacturers offer extended warranties on their home and portable units. View available extended warranties for oxygen concentrators.
Are there any portable concentrators less than two pounds?
As technology has improved, concentrators are becoming lighter, and more powerful. Currently the lightest concentrator on the market is the AirSep Focus. This unit weighs only 1.75 pounds and can fit in the palm on a hand. View the
Are there any portable concentrators that can fit onto a walker?
Yes, many of our portable concentrators will fit onto a walker! Please contact us to find out if the unit you are interested will work with your walker.
Are there any portable oxygen concentrators that are continuous flow?
Although many portable oxygen concentrators (POCs) provide only pulse dose oxygen delivery, some units also deliver continuous flow. Pulse Dose vs. Continuous Flow Pulse dose and continuous flow oxygen concentrators both deliver...
Are there backpacks available for portable concentrators?
Yes, many of the lightweight concentrators offer backpack carry cases as an accessory to purchase. View available backpacks available for portable concentrators...
Are there carts available for portable concentrators?
Yes, there are carts available for some of the larger portable concentrators. Studies have shown that patients do not feel a difference between a unit weighing 8 pounds on a cart versus a 18 pound unit. View available
Can an oxygen concentrator be stored at below freezing temperatures?
Some oxygen concentrators can be stored in below freezing temperatures. If you read the specifications of a particular concentrator, you will see the temperature storage range. For example, the AirSep Focus's minimum storage temperature is -4 degrees...
Can an oxygen concentrator be stored in a cold room?
Yes, as long as the temperature doesn't go below the oxygen concentrator's minimum storage temperature. Many oxygen concentrators are fine if they are stored in below freezing temperatures. To ensure proper operation of the unit, it is ...
Can an oxygen concentrator be stored in a hot room?
Most oxygen concentrators can safely be stored in a room that can reach 140 degrees Fahrenheit. Check the oxygen concentrator's specifications to see the maximum storage temperature, and make sure the temperature in the room does not exceed this temperature...
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