Sleep Therapy Product Questions

Can my CPAP run on battery power?
Yes! A marine boat battery may be used if your machine has a DC power outlet all you will need is an adapter cable with alligator clips. If your CPAP does not have a DC outlet, you will need an inverter in order to run your unit on battery power.
What preparations are needed for travel with a CPAP?
It is very important that you carry a copy of your prescription and TSA ruling letters. Allow for a minimum of 10-20 minutes at security, it is not customary but it can happen. As this is a medical device not all personnel may know what a CPAP is, be...
How can I contact you regarding a CPAP question?
Please feel free to call us at 1-877-774-9271, send an email to American Medical Sales and Rentals , go to our Contact Page or join us on a Live Chat.
Can I call customer service to place my CPAP order?
Whether you need to place an order, have a question or need help with CPAP supplies and accessories, our CPAP representatives are readily available to assist you.
How does CPAP pricing work?
By purchasing all new equipment from our manufacturers' in large quantities we receive a manufacturers discount on our merchandise; this allows us to offer quality products from leading manufacturers and pass the savings on to you. Another way we keep...
Why are there huge price variations with CPAP machines?
Each manufacturer's CPAP machines come with a variation of features, upgrades and accessories. To understand more about the different features please feel free to contact us at
Do you provide CPAP support?
Our dedicated staff of trained CPAP experts is available 7 days a week to answer any questions, recommend quality products, send you supplies and to assist you before and after sales. We have registered respiratory therapists to provide you with any ...
What the CPAP return policy?
Because the FDA strict guidelines are written to protect and prevent against disease and cross contamination, any product that has been opened cannot be returned for a refund. If you have any hesitation over your order please contact our experts to assist...
Does a warranty come with my CPAP machine?
Our CPAP machines are warranted for two years from the manufacturer (some are over 2 years). By carrying the highest quality products on today’s market we see less than a 1% failure rate. Be assured that our customer service department will gladly handle...
What are the benefits of a CPAP machine with compliance data?
Compliance data allows the physician, DME or employer to monitor usage and efficacy data. The clinical data assists your physician in making necessary decisions and changes to your treatment by recording data that assures that your sleep therapy is successful...
Can I purchase a CPAP machine or mask without a prescription?
By Federal law, you are required to have a prescription for any CPAP or BiPAP supplies. We do not require a copy of a prescription for the purchase of CPAP parts. We only require a prescription for the purchase of machines, masks, and humidifiers.
How often will my insurance pay for a new CPAP machine?
The industry average allows for a new CPAP machine every 5 years; it is important to be aware of your deductibles and co-pays. Insurance rates average $1500 to $2500 for a CPAP machine. Many patients have found that purchasing out of pocket and submitting...
What are the insurance codes for CPAP-related purchases?
Insurance companies will require a product code called a HCPCS code for claims related to your CPAP purchases. Below is a detailed list of codes your insurance company may need to quickly process your claim. E0601 - CPAP Machine Purchase A7034 - ...
What does CPAP stand for?
CPAP is the acronym for Continuous Positive Airway Pressure. CPAP therapy provides a constant flow of air at a set pressure into the airway to ensure that the airway stays open through the night. A CPAP machine is used by those who have sleep apnea. ...
Is there a difference of basic and high-end CPAP machines and masks?
Yes! All though the manufacturers may vary high-end equipment is commonly quieter, smaller, lighter, less prone to leaks and easier to breathe against. Higher priced equipment offers enhanced humidifiers and are made to travel with ease over the basic...
What is the difference between CPAP and BiLevel therapy?
A patient that has been prescribed CPAP therapy has been diagnosed with OSA (obstructive sleep apnea) and only requires one continuous pressure. BiLevel therapy is physician prescribed for patients who have more complex sleep disorders. BiLevel therapy...
What are auto-titrating or auto CPAP machines?
Auto-Titrating/Auto CPAP machines are parallel terms; both automatically adjust your pressure breath by breath throughout the night by delivering a more natural exact pressure necessary to comfortably keep your airway open. The auto CPAP senses and adjusts...
What is the benefit of using the custom CPAP bed pillows?
A traditional bed pillow can affect the seal of your CPAP mask during movement while you sleep. The custom CPAP bed pillows are designed to help...
Are any of your CPAP masks made of latex?
No. Most CPAP masks on the market today are made of a hypoallergenic silicone based material.
Can any CPAP mask be used with any CPAP or BiLevel machine?
Our manufacturer’s CPAP masks are universal, and can be used with any CPAP or BiLevel machine from any other manufacturer.
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