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Sleep Therapy Product Questions

What is APAP, BiPAP, BiLevel, VPAP S, T and S/T?
"Automatic positive airway pressure" (APAP, AutoPAP, AutoCPAP, BPAP are parallel terms) automatically titrates, or tunes, the amount of pressure delivered to the patient to the minimum required to maintain an unobstructed airway on a breath-by-breath basis by measuring the resistance in the patient's breathing, thereby giving the patient the precise pressure required at a given moment and avoiding the compromise of fixed pressure. Bi-level pressure devices
What are the insurance codes for CPAP-related purchases?
Insurance companies will require a product code called a HCPCS code for claims related to your CPAP purchases. Below is a detailed list of codes your insurance company may need to quickly process your claim. E0601 - CPAP Machine Purchase A7034 - ...
How often should I change the water in my humidifier?
Your water should be changed on a daily basis. Always use Distilled water this help prevent calcium build up in your water chambers and in the prevention of sinus infections. Always rinse your humidifier chamber out before adding new water. To prevent...
What to do if my nose becomes sore from using a nasal pillows system?
It is important that you are using the correct size of pillow and humidification. Nasal pillows should have a secure fit. If you are using nasal pillows that are too large, the pressure and flaring of the nostrils will cause irritation. Using nasal pillows...
How often will my insurance pay for a new CPAP machine?
The industry average allows for a new CPAP machine every 5 years; it is important to be aware of your deductibles and co-pays. Insurance rates average $1500 to $2500 for a CPAP machine. Many patients have found that purchasing out of pocket and submitting...
Can you use a CPAP on an airplane?
Yes! Depending on the manufacturer a proper AC or DC power cord automatically capable of accepting line voltages of 100V to 240V – 50/60Hz would need to be purchased, a travel battery and cables and a converter.
Why is a full face mask recommended for mouth breathers?
If a patient is a mouth breather and uses a nasal mask, most often the pressure is reduced; making treatment ineffective. A full face mask allows the patient to breathe from the nose or the mouth, while still obtaining maximum treatment.
What does CPAP stand for?
CPAP is the acronym for Continuous Positive Airway Pressure. CPAP therapy provides a constant flow of air at a set pressure into the airway to ensure that the airway stays open through the night. A CPAP machine is used by those who have sleep apnea. ...
What is a BIPAP machine?
Some respiratory issues can make it hard for you to breathe, and in certain cases someone might benefit from the use of a BiPAP Machine, or BPAP. A BPAP machine is a type of ventilator—a medical device that assists with breathing. These machines extend the benefit of a CPAP machine by adding large breaths on top of stable airway pressure and will help in pushing air into lungs from a mask or nasal cannula connected to the machine.
Can I call customer service to place my CPAP order?
Whether you need to place an order, have a question or need help with CPAP supplies and accessories, our CPAP representatives are readily available to assist you.
What is the difference between CPAP and BiLevel therapy?
A patient that has been prescribed CPAP therapy has been diagnosed with OSA (obstructive sleep apnea) and only requires one continuous pressure. BiLevel therapy is physician prescribed for patients who have more complex sleep disorders. BiLevel therapy...
Can my CPAP run on battery power?
Yes! A marine boat battery may be used if your machine has a DC power outlet all you will need is an adapter cable with alligator clips. If your CPAP does not have a DC outlet, you will need an inverter in order to run your unit on battery power.
How can I contact you regarding a CPAP question?
Please feel free to call us at 1-877-774-9271, send an email to American Medical Sales and Rentals , go to our Contact Page or join us on a Live Chat.
How does CPAP pricing work?
By purchasing all new equipment from our manufacturers' in large quantities we receive a manufacturers discount on our merchandise; this allows us to offer quality products from leading manufacturers and pass the savings on to you. Another way we keep...
What happens if I become very bloated while using CPAP therapy?
Gastric distention is an abnormal amount of gas build up (excess air in the stomach), caused by swallowing air during your treatment. This may cause a feeling of nausea during and after therapy. If you are experiencing this condition, please contact ...
What preparations are needed for travel with a CPAP?
It is very important that you carry a copy of your prescription and TSA ruling letters. Allow for a minimum of 10-20 minutes at security, it is not customary but it can happen. As this is a medical device not all personnel may know what a CPAP is, be...
What the CPAP return policy?
Because the FDA strict guidelines are written to protect and prevent against disease and cross contamination, any product that has been opened cannot be returned for a refund. If you have any hesitation over your order please contact our experts to assist...
Does a warranty come with my CPAP machine?
Our CPAP machines are warranted for two years from the manufacturer (some are over 2 years). By carrying the highest quality products on today’s market we see less than a 1% failure rate. Be assured that our customer service department will gladly handle...
Are any of your CPAP masks made of latex?
No. Most CPAP masks on the market today are made of a hypoallergenic silicone based material.
Are CPAP machines FAA approved?
Yes! You are permitted to carry-on your CPAP unit and it will not count toward the maximum 2 bag allowance (at least on domestic flights). We recommend carrying a copy of the TSA ruling letters, and a copy of your doctor's prescription. We recommend ...
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