Troubleshooting a CPAP Machine – What Can Happen and How to To Fix the Problems

Most of the time, if you are experiencing a problem with your CPAP machine, it's because of the extensions and not the machine itself. These common problems you might experience with your CPAP machine are easy to fix. You might face a few of these problems when you first start using your machine, because they can take some getting used to. There are a few things you can do and some easy adjustments you can make to make it more comfortable and untroubling. Check out these things before you call up your medical supplier to file a complaint.

Face Masks

You might be having a hard time adjusting to wearing the mask that came with your CPAP machine. Even if you tried on a CPAP mask before you decided to get it, you might not feel the same way about it when you have your head on the pillow and you're trying to get some sleep.

Some people have complaints about feeling too restrained by the mask or even describe feelings of claustrophobia. Even though the mask is lightweight, it can feel heavy and uncomfortable because you aren't used to it. If it's not too tight, try sleeping with it for a few nights to see if you will adjust to it.

If you are having a problem with it being too tight or too lose, you can consult with your doctor to help you pick out a mask and head strap. Don't worry about seeming too picky or being a bother if you need to get a different face mask. Your comfort is important because if you're not comfortable, you might not being getting the proper airflow.

Irritated Nasal Passages

With your new supply of air overnight, you might find that your nasal passages and the back of your throat are dry, stuffy, scratchy and irritated when you wake up in the morning. This is another reason why a snug but not too tight fit on your mask is important – if the mask leaks, you will end up with a very dry nose in the morning.

It's it's not the mask causing the problem, ask your doctor about using a nasal saline spray to keep your nasal passages moist. If the problem is more severe or doesn't go away with the use of the saline spray, you might need a nasal steroid spray to get rid of the dryness.

Too Much Air At First

If you have a hard time falling asleep because the air flow is a little too fast, you can use a “ramp”, which automatically adjusts the air pressure to get to the prescribed rate. This feature eases you into it, so that you are asleep by the time you are getting the maximum air pressure that you're supposed to be getting. Consult with your doctor about getting a ramp and allow him to adjust it for you. Do not try to adjust the amount of airflow by yourself.

6 thoughts on “Troubleshooting a CPAP Machine – What Can Happen and How to To Fix the Problems”

  • Lillie Yancey

    CPap not using water, for past several days

    • Danielle Jason

      Thank you for your comment, Lillie. If you are experiencing issues with your CPAP machine, please contact our customer service department at 877-303-9289.

  • Kathy Brewer

    My mche
    My machine ha been hollering lost satellite reception all night . I finally took maak off and unplugged machine


    • Danielle Jason

      Thank you for your comment, Kathy. You can reach out to our Customer Service Department at 877-303-9289. They'll be able to work with you to troubleshoot your machine.

  • Patricia Denklau
    Patricia Denklau October 7, 2017 at 12:52 am

    The hose from machine to mask has started having water in it .I wake up thinking I am under water.

    • Danielle Jason

      Please contact our Customer Service department immediately at 877-303-9289. They will be able to troubleshoot and assist in remedying your machine.


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