Oxygen Concentrator Repairs and Maintenance 101

Oxygen concentrators are lifelines for many patients. For this reason, it is crucial that your system is in 100-percent working order at all times. Whether you purchase a new or used concentrator, the unit should be cleaned and maintained to prevent costly repairs. However, overtime, your concentrator will likely require a professional evaluation and repair work. It is important to know how to maintain your system properly so that you can keep using it for years to come.

Basic Maintenance

Every concentrator comes with specific maintenance instructions. Generally, you are required to clean the components on a regular basis to prevent dirt buildup that may cause the unit to break. Before you decide to clean the parts, make sure the unit is unplugged from the electrical outlet, when applicable. You can clean the power cord, but make sure the unit is completely dry before plugging back in.

Cleaning companies try to convince patients that they need specialty cleaning formulas for oxygen concentrator maintenance. We recommend using a mild detergent, such as Dawn dish soap, as well as a damp cloth. This helps get your unit clean without the risk of any harmful chemicals destroying the system. If you have any questions, consult your owner’s manual or our maintenance department directly.

Another aspect is the filter. Since concentrators take in the air and essentially clean it for purer oxygen, unwanted particles are filtered out. This can include dust, pollen and other types of particles that may be in the air both inside and out of your home. For optimal performance, clean the filter one to two times per week with mild soap and water.

Educate yourself with our Free Oxygen Therapy Guide

Repair Solutions

The better you maintain your oxygen concentrator, the less likely you will have problems with it. Still, situations may come up in which your system needs repairs. American Medical Sales and Rentals is equipped with state-of-the-art technicians that can help diagnose and fix oxygen concentrator problems, whether you originally purchased your system with us or not.
We service a variety of brands, including:

  • Inogen
  • Invacare
  • DeVilbiss
  • Respironics
  • SeQual

It is best to contact our technicians directly with your concentrator make and model—even if it is not included in this list, chances are we can still fix it for you.

Every concentrator undergoes a 12-point system that measures oxygen quality, as well as testing for abnormal vibrations and leaks. The entire repair process takes a few business days, and we accept repairs from all 50 states.

While your oxygen concentrator is out for repairs, it is important you have a backup system in place. We can help work with you and your physician to determine the best backup method to service all your oxygen needs over the short-term repair work.

20 thoughts on “Oxygen Concentrator Repairs and Maintenance 101”

  • Breck Moore

    Looking for repair and revision of Devilbliss Igo oxygen concentrator. Where are you located and how do I send you the machine?
    I would like to revise and repair my daughters concentrator. Whee do need to send the concentrator and what companies do you for mailing

    Reply
    • Danielle Jason
      Danielle Jason May 10, 2017 at 1:21 am

      Thank you for your comment Breck, if you go ahead and give our Service Department a call at: 877-303-9289, they’ll be able to work with you to see if your machine is still under warranty and eligible for repair.

      Reply
  • kevin holsman
    kevin holsman May 9, 2017 at 5:58 am

    red light come on and shut off how to fix please

    Reply
    • Danielle Jason
      Danielle Jason May 10, 2017 at 1:22 am

      Thank you for your comment, Kevin. If you go ahead and give our Service Department a call at: 877-303-9289, they’ll be able to work with you to diagnose your machine.

      Reply
  • Ronald Saragusa
    Ronald Saragusa July 4, 2017 at 8:05 am

    I have two concentrator I would like some preventive maintenance done on them

    Reply
    • Danielle Jason
      Danielle Jason July 5, 2017 at 3:59 am

      Thank you for your comment, Ronald. Go ahead and give our customer service department a call at 877-303-9289 and they'll be able to provide you with further information regarding your request.

      Reply
  • Bill Robinson

    I have a machine that is broken the machine blew up dlhe night i need to have it fixed my ph.#is 770-591- 5499

    Reply
    • Danielle Jason

      Thank you for your comment, Bill. We will have a representative reach out to you regarding your issue. If you’d like, you may also contact them directly via 877-303-9289 for more immediate assistance

      Reply
  • Art Hendrix

    I have a used Inogen One g3 that needs to be serviced. Do you work on this without me having to buy the Inogen warranty?

    Reply
    • Danielle Jason

      Thank you for your comment, Art. Here at the Oxygen Concentrator Store no longer repair units in-house. If your unit requires maintenance, we are happy to work with you and the manufacturer to find a solution. Feel free to give our Service Department a call at 877-303-9289 for more information.

      Reply
  • Albert

    I have a Millennium M10 Respironics that needs the water bottle. Where can I purchase one?

    Reply
    • Danielle Jason

      Thank you for your comment, Albert. I have passed along your information to an Oxygen Specialist who will reach out shortly regarding your request.

      Reply
  • steve thomas

    need repair on sequal eclipse 3

    Reply
    • Danielle Jason

      Thank you for your comment, Steve. Did you purchase your SeQual Eclipse 3 through us? If so you're welcome to contact our Service Department at 877-303-9289.

      Reply
  • david

    do i need to have a certification to repair concentrators

    Reply
    • Margaret Goodman
      Margaret Goodman March 26, 2018 at 5:51 am

      Thank you for your inquiry, David. I have passed along your information to a specialist who will reach out regarding your request. For more immediate assistance feel free to give our specialists a call at 888-360-9628 or if you prefer email [email protected]

      Reply
  • Craig Reed

    I have a InogenOne. It quit showing my setting and duration of battery. The window lights up , but no information shows .

    Reply
    • Margaret Goodman
      Margaret Goodman April 2, 2018 at 5:39 am

      Thank you for your inquiry. I have passed along your information to a specialist who will reach out regarding your request. For more immediate assistance feel free to give our specialists a call at 888-360-9628 or if you prefer email [email protected]

      Reply
  • j silberstein
    j silberstein April 6, 2018 at 9:45 am

    i nees a maintenance check on my concentrator, got it thru rehab, big one, motor on, water boils, no oxygen coming out, live in Chattanooga tn, was a co in Livingston tn, now out of business

    Reply
    • Margaret Goodman
      Margaret Goodman April 9, 2018 at 3:27 am

      Thank you for your inquiry. I have passed along your information to a specialist who will reach out regarding your request. For more immediate assistance feel free to give our specialists a call at 888-360-9628 or if you prefer email [email protected]

      Reply

Leave a Comment