February 2020 Oxygen Concentrator Store Reviews

We know that our success depends on the satisfaction of our oxygen customers and that is why we strive to give every customer the highest shopping experience! We pride ourselves on educating new customers on oxygen solutions and providing post-shopping customer support.

View a small selection of February 2020 Trustpilot Reviews that we have received from actual customers.

"By pure stroke of luck , but couldn't be any better!"

Review from Ray on February 28, 2020

"By pure stroke of luck, I got to deal with Jake Kinlaw. I am very glad that Oxygen Concentrator Store has an employee like Jake who is very knowledgeable with high end products this company stocks and those elsewhere. What left a very positive experience, as I recollect back, was the fact Jake was a very good listener and even more significantly willing to go out of his way to assist me with my other needs outside of what this store deals with. He lived up to all my expectations in handling my order right there and then, sensing my emergency situation. The item arrived overnight from the afternoon before when the order got placed. This was the fastest delivery I can ever remember for a 5 l/min Oxygen concentrator, a major item, at a fair price. His empathy and competency left a very pleasant shopping experience. I highly recommend Oxygen Concentrator Store and it's exemplary employee Jake Kinlaw."

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"The customer service representative was just excellent."

Review from Melody on February 23, 2020

"The customer service representative was very pleasant and extremely helpful. I would be happy to do business with him again if needed. "

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"Excellent service"

Review from Nancy on February 18, 2020

"Excellent service. From the first contact and the follow up. Had an awesome sales representative, he answered all of our questions. Thank you."

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"Great Service and Product!"

Review from Marion on February 18, 2020

"Love the concentrator we bought from your store. Great service, fast delivery and representative so helpful when I called to ask a few questions. Very pleased with my product."

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"Excellent in every way"

Review from Michael on February 14, 2020

"I bought a refurbished Inogen One G4 portable Oxygen concentrators from AMSR / Oxygen Concentrator Store. I spoke with Luke Corrick there. He was very helpful, and got me a great price on one with only 25 hours of use.

Every step of the process was professional but comfortable. Luke explained to me the different portables they have. I already have a couple of home concentrators, have been on oxygen for five years. But I've wanted for years to have a portable. I got very tired of lugging around bulky metal canisters.

Luke didn't hurry me, he answered my questions, pointed out things I didn't know about portables, and I bought one for a considerably lower price than it would have cost new. And it has a two-year warranty.

He did not try to up-sell me at all.

The next morning, I got an email with a detailed and clear recipient + the UPS tracking number.

The unit itself arrived two days later with free shipping. They included a case, extra canulas, the battery, and everything I'd need. It all worked perfectly out of the box. They included a manual, but I didn't need it. The unit is very straightforward, and has one button for one function, and only a few functions, that's all you need. I don't like things that have one button for 5 or more functions, like so many things do these days. The G4 is a well-thought out piece of kit.

After-sale support was fine too. I emailed him a few days later with a question and Luke found the exact info I needed. So AMSR is not like some places that forget you exist after the sale.

All in all I wish more companies were this much of a pleasure to deal with.

You know how when you're standing in line at the post office and there are a lot of people waiting and the post office won't open another window even though they have people standing around?

Well, this experience was the exact opposite of that in every way."

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"Fast, Knowledgeable & Friendly"

Review from Donna on February 4, 2020

"The representative that answered my e-mail question was very friendly and knowledgeable. He helped guide me to the product that I needed. All my questions were answered. Thank you. "

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"I can’t thank your representative..."

Review from Barbara on February 1, 2020

"I can’t thank your representative enough, he helped me get financing and get the machine to my son within 5 days! He has COPD ! Don’t know how much time he has left, but he was so grateful to be able to have more mobility! God Bless your Company and the representative that understood a Mother’s need to help her child! "

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About Scott Ridl: Scott joined American Medical Sales and Rentals in 2008 as a Web Manager and Content Writer. He is a writer and designer. He is extensively trained on oxygen therapy products from leading manufacturers such as Inogen, Respironics, Chart, Invacare, ResMed and more. Scott works closely with respiratory therapists and oxygen specialists to educate the community about oxygen therapy products, COPD, asthma and lung diseases. He writes weekly columns and is passionate about educating the community on oxygen therapy and respiratory issues.

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